Returns & Exchanges
We want you to be completely satisfied with your MagBak gear, which is why we offer a 30-day return policy for all products in their original condition. If your items don't meet your expectations, our streamlined process ensures a quick resolution for a refund or replacement.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
- 2.Print Your Label
Once approved, download and print the pre-paid shipping label provided via email and securely package your MagBak products in their original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt to monitor your return's progress back to our warehouse.
- 4.Receive Your Refund
After our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.